Call Centre Agent (English and Tamil)
Join our Tamil and English call centre team in Colombo as a Client Relationship Executive, handling inbound and outbound calls for local and international clients. Freshers are welcome.
- Pay
- Monthly salary plus incentives
- Type
- Full-time, on-site
- Location
- Narahenpita, Nawala, Colombo
- Start
- Immediate
- Hours
- Full-time shifts
What you will do
- Manage inbound and outbound calls for international and local clients
- Generate interest in clients' products and services
- Follow up on customer enquiries on time
- Reach assigned targets and keep customers satisfied
- Research and update product and service information for your campaign
What we are looking for
- Fluent spoken Tamil and English (required)
- Sinhala or another language is an advantage
- Clear communication, good listening and problem-solving skills
- Able to persuade while staying polite and professional
- Freshers are welcome. Full training is provided
What you get
- Monthly salary plus performance incentives. Top performers earn LKR 200,000+ a month including incentives
- Full product and call training before you go live
- Career growth and professional development as the company grows
- Supportive, team-focused office in Narahenpita, Nawala
Want to compare pay? Read our guide to call centre salary in Sri Lanka.