E-commerce website development in Sri Lanka

Online stores that take payment from Sri Lankan and overseas buyers, keep orders moving from checkout to doorstep and connect shoppers to the people answering them.

Laptop showing an online store product page on a desk

Software development

E-commerce development from Colombo

Selling online in Sri Lanka has its own details to get right. Customers expect to pay by local card, bank transfer or cash on delivery, ask questions on WhatsApp before they buy, and want to know when the parcel will arrive. Buyers overseas expect a smooth card checkout and clear shipping costs. We build online stores that handle both, with a product catalogue that is easy to browse on a phone and a checkout with as few steps as possible.

How we work

Depending on your range and budget, we set up the store on an established e-commerce platform or build a custom one where your products, pricing or order rules need it. We connect payment gateways that suit your market, such as PayHere or a bank payment gateway for Sri Lankan cards, and international options where your business is eligible, then set up delivery zones, stock rules, taxes and order emails.

Good to know

A store only works if orders are handled well after the click. We set up order flows that alert your team, update stock and send customers clear status messages, and we can add a WhatsApp button or live chat so buyers reach a person before they give up. If you want, our Colombo team can also take phone and WhatsApp orders, answer customer questions and run the ads that bring buyers in.

What is included

  • Online store build

    A store designed for phones first, on an established platform or built custom, with your branding, policies and pages.

  • Payment gateway set-up

    Local card payments, bank transfer and cash on delivery, plus international card payments where your business qualifies.

  • Product catalogue

    Categories, filters, variants such as size and colour, and product pages with clear photos, prices and stock levels.

  • Order and delivery flow

    Order alerts, stock updates, delivery zones and charges, courier details and status emails or SMS for every order.

  • WhatsApp and chat links

    Click-to-chat buttons and live chat on product and checkout pages, linked to whoever answers your customer messages.

  • Sales tracking

    Analytics and conversion tracking set up, so you can see which products, pages and ads bring in sales.

How we set it up

  1. Plan the store

    We agree your product range, payment options, delivery areas and the platform that fits your size and budget.

  2. Design the shop

    Home, category, product and checkout pages are designed for phones first and approved by you.

  3. Build and connect

    We build the store, load or import products, connect payments and delivery, and test real orders from end to end.

  4. Launch and train

    We go live, show your team how to manage products and orders, and watch the first orders closely.

Why Elevracorp for e-commerce development

  1. 01

    Payments buyers trust

    Familiar local and international payment options at checkout mean fewer buyers drop off at the last step.

  2. 02

    Built for phone shoppers

    Most shoppers browse on a phone, so search, product pages and checkout are designed for small screens first.

  3. 03

    Orders that do not slip

    Clear alerts, stock rules and status messages keep orders moving from payment to delivery without manual chasing.

  4. 04

    Store, sales and support together

    The same company can build the store, run its ads and take orders and questions by phone and WhatsApp.

Related services

Questions about e-commerce development

Not covered here? Ask the Colombo team.

Open 24/7

Which payment gateways can you add to an e-commerce website in Sri Lanka?

For Sri Lankan customers we can connect a local gateway such as PayHere or the payment gateway offered by your bank, which accept local cards and in some cases mobile wallets, alongside cash on delivery and bank transfer. For overseas buyers, the options depend on where your business is registered and what each provider accepts. We check eligibility and fees with you before choosing.

Should our e-commerce store use a ready-made platform or a custom build?

Most stores are best served by an established platform: it handles security, payments and updates, and your team can manage products from day one. A custom build makes sense when your pricing, ordering or stock rules do not fit a standard store, for example trade prices by customer, made-to-order products or links to a warehouse system. We recommend one after looking at your range, volumes and budget.

Can our e-commerce store send orders to WhatsApp or a call centre team?

Yes. New orders can trigger alerts to your team by email, SMS or WhatsApp, and a click-to-chat button lets buyers ask a question before they pay. If you would rather not staff this yourself, our order taking and WhatsApp support agents can take phone and chat orders, confirm cash on delivery orders before dispatch and answer customer questions on your behalf.

Can you move our existing online store to a new e-commerce platform?

Yes. We export your products, customers and order history, clean up the data and import it into the new store, then check prices, stock and images item by item. Old product and category addresses are redirected to their new ones, so search rankings and saved links keep working. We plan the switch for a quiet trading period and keep the old store available until the new one is checked.

Get a quote for e-commerce development

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