HR outsourcing for businesses in Sri Lanka

A trained HR team for the paperwork and questions that fill your week: records, letters, leave, joiners, leavers and an employee help desk.

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Manpower and HR

HR outsourcing from Colombo

Growing companies reach a point where HR is too much for the founder or the finance manager but not yet enough for a full HR department. Appointment letters go out late, leave balances live in someone's spreadsheet and employees wait days for a simple answer. Our HR outsourcing service gives you a trained team for the routine work, run to a written process and reported to you every month.

How we work

We keep employee records complete, prepare contracts and letters from your approved templates, track leave and attendance, run joining and leaving checklists, and keep a calendar of deadlines such as EPF and ETF payments, probation reviews and contract renewals. Decisions stay with you. We prepare the paperwork, point out risks and make sure nothing is forgotten.

Good to know

Employees reach the HR help desk by phone, email or WhatsApp in English, Tamil or Sinhala. That matters in Sri Lankan workplaces, where not everyone is comfortable raising a payslip or leave question in English. Every query is logged, answered from your written policies and passed to your named manager when it needs a judgement call.

What is included

  • Employee records

    Personal files, contracts, qualifications and emergency contacts kept complete and current in your HR system or a secure system set up for you.

  • Contracts and letters

    Appointment, confirmation, increment, transfer, warning and service letters drafted from your templates and sent to you for signature.

  • Leave and attendance

    Leave requests, balances and attendance tracked against your policy, with a monthly summary ready for payroll.

  • Joiners and leavers

    Joining checklists, induction packs and system access requests for new starters, and clearance, exit interviews and final paperwork for leavers.

  • HR help desk

    One number, inbox and WhatsApp line for employee questions, answered in English, Tamil or Sinhala and logged so nothing gets lost.

  • Compliance calendar

    EPF and ETF due dates, probation ends, contract renewals and appraisal cycles tracked, with reminders sent before each deadline.

How we set it up

  1. Review what you have

    We go through your files, policies, templates and HR calendar and list the gaps, starting with anything that carries legal risk.

  2. Agree who does what

    Together we confirm which tasks we own, which decisions stay with you and how quickly each kind of request is handled.

  3. Tidy up and launch

    Records are completed, templates standardised and the help desk number and inbox announced to your staff.

  4. Run and report

    Daily HR administration begins, with a monthly report on headcount, leave, open queries and upcoming deadlines.

Why Elevracorp for HR outsourcing

  1. 01

    Managers get time back

    Letters, leave queries and record keeping stop landing on the desks of people who were hired to do other work.

  2. 02

    Fewer missed deadlines

    Probation reviews, contract renewals and statutory payments sit on one calendar with reminders instead of relying on memory.

  3. 03

    Consistent answers

    Every employee gets the same answer from the same written policy, which cuts disputes and complaints of favouritism.

  4. 04

    HR that grows with you

    Start with administration and add payroll, recruitment or background checks later without changing provider.

Related services

  • Payroll outsourcing

    Monthly payroll with EPF, ETF and APIT calculated, payslips issued and bank files ready.

  • Permanent staffing

    Permanent hires sourced, screened and tested, from call centre agents to accounts staff.

  • Background verification

    Identity, employment, education, reference and address checks before you make an offer.

Questions about HR outsourcing

Not covered here? Ask the Colombo team.

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What does HR outsourcing cover, and what stays with us?

Our HR outsourcing covers the administration: records, letters, leave tracking, joining and leaving paperwork, the HR calendar and an employee help desk. Hiring decisions, pay decisions, disciplinary outcomes and dismissals stay with you. We prepare the documents, follow your policies and tell you when a matter needs legal advice, which should come from your own lawyer.

Is HR outsourcing worth it for a small company?

Often it suits small and mid-sized companies best, because they need HR done properly but cannot justify a full-time HR manager. You pay for the work your headcount actually creates. As the company grows, the same team can take on payroll, recruitment and background checks, so you never have to change provider or retrain anyone.

How do employees contact the HR outsourcing team?

Through a phone number, email address and WhatsApp line set up for your company and answered by people who speak English, Tamil and Sinhala. Each query is logged with a reference, answered from your written policies and closed with a record of the reply. Anything sensitive or outside policy goes straight to the manager you name.

How is employee data protected in HR outsourcing?

Only the named people on your account can open employee records, each with an individual login, and files stay in your system or a secure system set up for you, never on personal devices. We agree with you how long each record is kept, guided by Sri Lanka's Personal Data Protection Act No. 9 of 2022, whose core duties apply from 1 January 2027.

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